About New Country Healthcare

who we are


At New Country Healthcare we always focus on providing high-quality products to our customers. Our dedicated team brings the most innovative products to the region and focuses on educating customers thereby, setting new trends.
Our exceptional reach of international products that cater to all segments and multicultural preferences of products offered across nine diversified categories. Our innovative and proactive approach ensures that the quality is not compromised at any level, and accessibility to all is assured through robust distribution model.

Vision & Mission

Our mission

Our mission is to provide the local community with high quality, innovative healthcare products through fast, efficient and professional service, to maximize customer & consumer satisfaction.

Our vision

Our vision is to expand our presence in the healthcare industry with the boarding of established brands, certified professionals, and a dedicated customer service team. Together, as a team along with our clients, we aim to continue to grow in a sustainable manner as the leading healthcare distributor.

What Defines us to be different

Our Values

Our core values are at the heart of our innovation that defines us to be different from all others in the industry and keeps us in the leading position amongst the toughest of competition.


Our core values are integrity, quality, relationships, customer satisfaction, innovation, teamwork and leadership

Integrity: We are committed to conduct ourselves in a manner consistent with the highest standards of integrity. We are honest, ethical and fair in all our activities. We keep our word and deliver on our promises. In all that we do, we believe that our reputation is more important than any other short-term rewards.

Quality: We provide the best products from leading brands within each category along with exceptional service that together, offer premium value for money to our customers.
Relationships: We nurture and support our relationships whether they are with our staff, our distributors or our suppliers. We communicate professionally in a collaborative and mutually supportive environment and are committed to achieving our common goals.

Customer Satisfaction: Customer satisfaction is one of our core values. We do our best to anticipate the customers’ needs and aim to cater to their requirements for optimum health and wellbeing and further, creating a positive impact on their lives.

Innovation: We are strong believers in positive change when it comes to systems, processes and people .We are constantly striving to redefine the standards of innovation and excellence in everything we do.

Teamwork: We work together, across boundaries to provide high quality products and to meet the needs of our clients. We value our staff and encourage their development and recognize and reward their surpassing performance. We are committed to nurturing our teams’ talents with endless opportunities for continued professional training and education.

Leadership: We are passionate about our work and take pride in everything we do. We exhibit a strong will to excel in the marketplace and in every aspect of our business endeavours. We aim to maximize our sales and market share whilst shaping a better future for our customers with our extensive range of high quality products.

Why We are Market Leaders

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